The fiber flight for the Downtown East fiberhood has been cleared for takeoff. We are excited to announce that business and residential locations in that area are ready for service installation. The gates are now open, and we are boarding the Downtown East fiber flight!
Business
A business solutions flight crew member will be contacting you to schedule a time to go over your fiber plans and options.
Residential
Residential customers in the Downtown East fiberhood will receive an email from Rainbow with the subject line, “Now Boarding: Action Required To Take Flight”. In this email, customers will be directed to fill out a webform to select their fiber plan and options. Once the form is filled out and returned to Rainbow, a member of our flight crew will call to schedule your install.
This month’s feature of a Rainbow team member who works in our Atchison office is Mikayla Parsons, Customer Service Representative. Mikayla has worked at Rainbow for just over one year. When asked about working with the residents in Atchison she said, “They are all so happy to have us here! Everyone I have visited with is excited about getting fiber and so am I.”
Mikayla is originally from Horton. She married her husband in 2018 and has been living and working in the Atchison community since.
Our video production team put together a time-lapse video showing the transformation in the Atchison Pedestrian Mall. In addition, our community relations team took part in the Commercial Street Grand Opening in July.
On August 20, members of our team participated in the Adopt-A-Highway program through KDOT. Our team members picked up trash along a 2-mile stretch right outside of Atchison.
Construction is still progressing for the remaining areas of phase one, which include the Downtown West fiberhood. Anchor institutions, such as Amberwell Hospital and Benedictine College were hooked up to Rainbow’s fiber network earlier this summer. To read more about phase one, click here.
Be sure to stop by and see us this week at the First Friday event. Our team will be passing out pretzels during the Wine Walk!
Stay tuned for another update in October! In the meantime, continue referring your friends and neighbors to submit their interest. You can also track your fiberhoods progress by typing in your address here.
If you have any questions, feel free to give us a call at 800-892-0163.
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