CPNI Policy

Rainbow Communications
Customer Proprietary Network Information Notification

What is Customer Proprietary Network Information (“CPNI”)? Federal law provides customers with additional privacy protections related to their telephone services.  CPNI is information we obtain solely in connection with our telephone services.  The information contained in your telephone bill and any other information about the quantity, technical configuration, type, destination, location and amount of your use of telephone services when matched with your name, address and telephone number is known as CPNI.  We have a duty to protect the confidentiality of your CPNI, and you have the right to have the confidentiality of your CPNI protected. 

Use, Disclosure, and Access.  We have a right to use, disclose, and permit access to your CPNI to provide you with telecommunications services; protect our rights and property and other users from fraudulent, abusive or unlawful use of these services; provide you with inbound telemarketing, referral or administrative services for the duration of a call you initiate and during which you approve of the use of your CPNI to provide these services; and to provide call information about the user of a commercial mobile phone service. 

We may use CPNI generated by providing you telephone services to provide you with information about, and to market to you, service offerings within the same categories of service to which you already subscribe.  We may also use your CPNI to provide you with information about, and to market to you: (i) service offerings that are outside of the categories of service to which you subscribe, or (ii) products and services offered by other companies or by joint ventures in which we participate, unless you restrict our use of your CPNI for these purposes. 

Additional Information Regarding Your CPNI Rights.  If you wish to do so, please notify us in writing contact us in writing at Rainbow Communications, PO Box 147, Everest, KS  66424.  Please include your name, account number, telephone number and address on any written request.  If you do not notify us within 30 days of this notification that you wish to restrict our use of your CPNI, we will assume that you approve of our use of CPNI for these purposes.  If you choose to restrict our use of your CPNI, that restriction will be valid until you affirmatively revoke it, and it will not affect the provision of any of the services to which you subscribe.